At Stikz.shop, we strive to provide the best shopping experience. If you need to cancel an order or request a return, please review our policy below.

Order Cancellation

Before Shipment: You may cancel your order within 24 hours of placing it by contacting our support team at info@Stikz.shop
After Shipment: Once an order has been shipped, it cannot be canceled. However, you may return it following our return policy.

Returns & Refunds

We accept returns under the following conditions:
✔ Eligibility: Items must be unused, in their original packaging, and in perfect condition.
✔ Return Request: Contact us within 5 days of receiving your order to initiate a return.
✔ Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
✔ Refund Processing: Once we receive and inspect the returned item, we will process your refund within 2-3 business days to your original payment method.

Non-Returnable Items

Certain products may not be eligible for returns, including custom-made items, personalized products, and items marked as final sale.

Need Assistance?

For any order cancellations or return requests, please contact our support team at info@Stikz.shop.

Thank you for choosing Stikz.shop!